Iron Compass | Bespoke Career and Talent Development Solutions

Privacy Policy

At Iron Compass, we are committed to providing comprehensive career development and talent solutions while safeguarding your privacy. This Privacy Policy describes how we collect, use, process, and disclose your information when you access or use our site and services. Iron Compass is located at 72 New Briggate, 3rd Floor, Leeds, West Yorkshire, LS1 6NU, United Kingdom.

1. Information We Collect

We collect various types of information to provide and improve our services to you, including:

Personal Identification Information: This includes your name, email address, phone number, physical address, and other contact details you provide when using our services, registering for an account, or subscribing to our newsletters.
Professional Information: For bespoke career coaching, executive leadership training, skills gap analysis, reskilling and upskilling programmes, talent acquisition advisory, outplacement services, psychometric assessments, interview preparation, and personal branding workshops, we may collect professional history, educational background, skills, career goals, and assessment results.
Usage Data: We automatically collect information about how you access and use our site, such as your IP address, browser type, operating system, referral URLs, pages viewed, time spent on pages, and dates/times of access. This helps us understand user behaviour and improve our online platform.
Communication Data: Records of communications with us, including emails and discussions related to our services.

2. How We Use Your Information

We use the collected information for various purposes, including:

To provide and maintain our services, including bespoke career coaching and professional development programs.
To tailor our services to your specific needs, such as skills gap analysis, reskilling programmes, and talent acquisition advisory.
To process your requests, appointments, and manage your account.
To communicate with you about our services, updates, and promotional offers, where you have consented.
To improve our site functionality, user experience, and service offerings based on usage patterns.
To ensure the security and integrity of our online platform.
To comply with legal obligations and resolve any disputes.

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), our legal bases for collecting and using your personal data include:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to our newsletter).
Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract (e.g., providing bespoke coaching services).
Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, and your interests and fundamental rights do not override those interests (e.g., improving our services, preventing fraud).

4. Sharing Your Information

We do not sell your personal data. We may share your information in the following situations:

With Service Providers: We may share your data with trusted third-party service providers who assist us in operating our site, conducting our business, or providing services to you (e.g., psychometric assessment platforms, IT support, payment processors). These providers are bound by confidentiality agreements and are only authorised to use your data as necessary to provide their services to us.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business assets.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Your Data Protection Rights

Under GDPR and other relevant data protection laws, you have the following rights:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at 72 New Briggate, 3rd Floor, Leeds, West Yorkshire, LS1 6NU, United Kingdom.

7. Security of Your Data

The security of your data is paramount to us. We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, your data, or would like to exercise one of your data protection rights, please contact us:

By address: 72 New Briggate, 3rd Floor, Leeds, West Yorkshire, LS1 6NU, United Kingdom